Zoho Desk is a context-aware helpdesk platform enabling support teams to track tickets, automate workflows, and gain insights on customer interactions
Tools
Get Agent
Tool to fetch details of a Zoho Desk agent. Use when you have an agent ID and need its full data, optionally including related resources.
Get Agents Count
Tool to get the total count of agents in Zoho Desk. Use when you need the number of agents optionally filtered by status, confirmation, or light agents.
Get Contact
Tool to fetch details of a Zoho Desk contact. Use when you have a contact ID and need its full data, optionally including accounts or owner details.
Get Contacts By Ids
Tool to fetch multiple contacts by their IDs using Zoho Desk's contactsByIds endpoint.
Get Department
Tool to fetch details of a Zoho Desk department by ID.
Get Department Logo
Tool to get/download a department's logo from Zoho Desk.