Wati is a WhatsApp Business API platform that automates marketing, sales, service, and support.
Tools
Add Contact
Tool to add a new contact in WATI. Use when registering a customer's WhatsApp number before sending messages.
Get Teams
Tool to retrieve a list of teams from WATI. Use after authenticating when you need to enumerate all available teams.
Send Session Message
Tool to send a session message to a specified WhatsApp number. Use when you need to deliver a free-form text within an active 24-hour session window.
Wati Update Chat Status
Update the status of a chat/conversation in WATI Team Inbox. This action allows you to change the status of a customer's chat to help manage ongoing conversations. Available statuses: - OPEN: Active, two-way conversation - PENDING: Waiting for customer's response - SOLVED: Issue has been resolved - BLOCK: Prevent further communication with the contact
Update Contact Attributes
Tool to update attributes of an existing contact. Use after confirming the contact exists and you need to modify its custom attributes.