Simplesat
Simplesat captures customer feedback and CSAT scores through surveys, integrating directly with helpdesk systems for real-time performance insights
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Tools
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Create Or Update Customer
This tool creates or updates a customer in Simplesat. If a customer with the provided email address already exists, their information is updated; otherwise, a new customer is created.
Create Or Update Team Member
This tool creates a new team member or updates an existing one if a team member with the same email address is found. It is an independent action that requires only basic team member information (email, first_name, last_name, and optionally title and phone) and does not depend on any other resource IDs.