RetellAI captures calls and transcripts, enabling businesses to analyze conversations, extract insights, and enhance customer interactions in one centralized platform
Tools
Add Community Voice
Add a community voice from ElevenLabs to your Retell voice library. Use when you need to import a shared community voice for use in your agents.
Buy A New Phone Number Bind Agents
This endpoint allows purchasing a new phone number with a specified area code and binding it to designated agents for inbound and outbound calls. It requires JSON with agent IDs and area code. Responses indicate the creation status or errors.
Create A New Outbound Phone Call
Initiate an outbound call by POST to '/v2/create-phone-call'. Requires 'from_number' and 'to_number' in E.164 format. Optional overrides and metadata supported. On success, returns call details including type, status, and IDs.
Create A New Web Call
The /v2/create-web-call endpoint creates a web call with a unique agent ID, returning call details like type, token, call ID, and status in JSON format, with a 201 response. Optional metadata and variables can be included.
Create A New Chat Agent
Create a new chat agent with specified configuration. Use when you need to set up a chat-based AI agent with custom response engine and behavior settings.
Create Conversation Flow
Create a new Conversation Flow that can be attached to an agent for response generation. Requires start_speaker, model_choice, and nodes. Returns conversation_flow_id and full configuration.