Remote Retrieval automates the logistics of managing equipment returns, providing efficient tracking and management of laptop and monitor returns.
Tools
Create Order
Tool to create IT asset retrieval orders for remote employees. Use when you need to schedule pickup of laptops, monitors, cell phones, or tablets from employees. Supports both return-to-company and recycle-with-data-destruction workflows.
Get All Orders
Tool to retrieve a paginated list of all orders. Use when you need to list orders with optional filters like status or dates. Call after authentication.
Get Company Details
Tool to retrieve detailed information for a company. Use after confirming a valid company_id.
Get Device Prices
Tool to retrieve real-time pricing data for all supported devices. Use when you need current prices for Laptop, Monitor (17-23 inch), Monitor_27 (24-27 inch), Tablet, or Cell Phone.
Get Order Details
Tool to retrieve specific order details by order ID. Use when you need detailed information about an order including employee info, company info, and shipment status (device_type, send_status, return_status).
List Pending Orders
Tool to retrieve list of all pending orders. Use when you need to check orders awaiting payment completion. Results are paginated up to 25 per page.