Plain is a collaborative support platform for B2B support teams, offering a modern, AI-powered interface to consolidate support channels and assist customers efficiently.
Tools
Add Customer To Group
Tool to add a customer to one or more customer groups. Use when you have a customer and groups ready.
Create Customer
Tool to create a customer. Use after gathering email and full name to provision a new customer in Plain.
Create Customer Group
Tool to create a new customer group. Use when needing to group customers for segmentation. Creates a new customer group with specified name, key, color, and optional externalId.
Create Thread
Tool to create a new thread. Use after obtaining valid customer identifier.
Delete Customer
Tool to delete a customer from the system. Use when you need to remove a customer by their ID.
Delete User
Tool to delete a user from the system. Use when you need to remove a user by their ID after confirming existence.