OneDesk is an all-in-one platform combining help desk and project management functionalities, enabling teams to manage customer support and project tasks seamlessly.
Tools
Create Worklog Entry
Tool to create a worklog entry. Use after confirming object_type, object_id, and user_id. Logs time spent on objects such as tickets, tasks, or projects.
Delete Attachment
Tool to delete a specific attachment. Use when you need to remove an existing attachment by its ID after confirming its details.
Delete Comment
Tool to delete a specific comment by its ID. Use when you have confirmed the comment should be removed.
Delete Customer
Tool to delete a customer. Use after confirming the customer ID before removal. Example: {'customer_id': '12345'}
Delete Message
Tool to delete a specific message. Use when you need to remove an existing message by its ID after confirming its details.
Delete Project
Tool to delete a project by its ID. Use when you need to remove a project from OneDesk after confirming it's no longer needed. Example: {'project_id': 123}