Intercom provides live chat, messaging, and customer engagement tools, enabling businesses to drive conversions, handle support, and personalize communication at scale
Tools
Add Subscription To A Contact
You can add a specific subscription to a contact. In Intercom, we have two different subscription types based on user consent - opt-out and opt-in: 1.Attaching a contact to an opt-out subscription type will opt that user out from receiving messages related to that subscription type. 2.Attaching a contact to an opt-in subscription type will opt that user in to receiving messages related to that subscription type. This will return a subscription type model for the subscription type that was added to the contact.
Add Tag To A Contact
You can tag a specific contact. This will return a tag object for the tag that was added to the contact.
Assign Conversation
Assigns a conversation to a specific admin or team in Intercom
Attach A Contact To A Company
You can attach a company to a single contact.
Close Conversation
Closes a conversation in Intercom, marking it as resolved
Create A Collection
You can create a new collection by making a POST request to `https://api.intercom.io/help_center/collections.`