Intercom provides live chat, messaging, and customer engagement tools, enabling businesses to drive conversions, handle support, and personalize communication at scale
Tools
Add Subscription To A Contact
You can add a specific subscription to a contact. In Intercom, we have two different subscription types based on user consent - opt-out and opt-in: 1.Attaching a contact to an opt-out subscription type will opt that user out from receiving messages related to that subscription type. 2.Attaching a contact to an opt-in subscription type will opt that user in to receiving messages related to that subscription type. This will return a subscription type model for the subscription type that was added to the contact.
Add Tag To A Contact
You can tag a specific contact. This will return a tag object for the tag that was added to the contact.
Archive Contact
Tool to archive a single contact in Intercom. Use when you need to archive a contact by their ID.
Assign Conversation
Assigns a conversation to a specific admin or team in Intercom
Attach A Contact To A Company
You can attach a company to a single contact.
Attach Contact To Conversation
Tool to attach a contact participant to a conversation on behalf of admin or contact. Use when you need to add a new participant to an existing conversation.